Description: RISE Technologies GmbH is a pioneer in the segment of remote support solutions with a focus on mid-sized companies in the mechanical and plant engineering industries. Since 2017, RISE has been offering a cloud-based software solution to support service employees globally by remotely located experts. RISE is based on a comprehensive feature set of chat functionalities, interactive AR-based video conferencing and the documentation of the exchanged expert knowledge to create a powerful knowledge base. For this purpose, RISE provides apps on all relevant devices, from browsers to desktop software to mobile apps on iOS and Android as well as a dedicated app for the Realwear HMT-1.

Industry: IT


Company size: 11-50 employees

XRD rank: –

Headquarter: Köln, NRW

Ownership: Private company

Founded year: 2016

Skillset: Remote Support, Customer Support, Digitalisierung, Augmented Reality, Assisted Reality, Mixed Reality, and Smart Glasses

Crunchbase profile:

Funding rounds total: 1

Selected investors: STARTPLATZ

Location: Köln, NRW 50678, DE